Return Policy

At Amaze Kart India, we are committed to ensuring our customers have a satisfying shopping experience. If you're not completely satisfied with your purchase, we offer a 7-day return policy on all products, regardless of category. Please read the guidelines below for returns:

Eligibility for Return:

• You have 7 days from the date of receipt to initiate a return request.
• The product must be in new, unused, and original condition with all packaging, tags, and accessories intact.
• For health, safety, or hygiene reasons, certain items such as underwear, intimate apparel, and personal care items are non-returnable unless they are damaged or defective upon arrival.
• Returns will only be accepted if the product is found to be defective or damaged due to manufacturing defects. We will not accept returns for buyer's remorse or if the product was damaged due to improper handling after delivery.

How to Initiate a Return:

1. Visit the Amaze Kart India website (https://amazekartindia.com/) and log into your account.
2. Go to your Order History and select the item(s) you wish to return.
3. Click on the "Return" option and follow the instructions to complete the return process.
4. You may also contact our customer service team via email at support@amazekartindia.com or call us at [customer service phone number] to initiate the return.

Conditions for Return:

• The product must be in its original condition, unused, and with all tags, packaging, and accessories.
• Any returned item(s) must be securely packed to avoid damage during transit.
• Returns of opened or used products (except in cases of defects or incorrect items) will not be accepted.

Refund Process:

• Once we receive your returned product, it will be inspected to verify if it meets the return conditions.
• Refunds will be processed to the original payment method used for the purchase.
• It may take up to 7-10 business days for the refund to reflect in your account, depending on your payment provider.

Non-Returnable Items:

• Products marked as "Non-returnable" or "Final Sale" on the product page.
• Customized or personalized items.
• Products without a valid receipt or proof of purchase.

Shipping and Return Fees:

• The cost of returning the product is typically borne by the customer unless the return is due to an error on our part (e.g., damaged, defective, or wrong item sent).
• In cases of faulty or incorrect products, we will bear the return shipping costs.

Exchange Policy:

• We do not offer exchanges directly. If you wish to exchange an item, you will need to return the product for a refund and place a new order for the desired item.

Damaged or Defective Products:

• If your product arrives damaged or defective, please contact us within 7 days of receiving the item. We will arrange for a return or replacement at no extra cost.

How to Contact Us:

If you have any questions or concerns regarding the return process, please reach out to our customer support team:

• Email: support@amazekartindia.com
  

Amaze Kart India aims to provide the best service and shopping experience. If you have any questions or need assistance with returns, don’t hesitate to contact us. Thank you for shopping with us!